REImateTerms of Service

REImate Privacy Policy

Standard privacy-policy draft based on REImate's current data flows. This operational draft is not legal advice and should receive counsel review as the company grows. Each tenant's own storefront carries that tenant's seller-facing policy and links here.

Effective date: September 14, 2026

1. Who we are

REImate is a software platform operated by Mavericks Holdings LLC ("REImate", "we"). Real estate investing businesses ("tenants") use it to contact property owners, negotiate, sign contracts and market deals. This policy describes what REImate itself does with personal information. It applies to reimate.com and to the software behind every tenant's workspace and public pages.

2. Two kinds of people, two roles

3. What we collect

4. How we use it

To run the Service for each tenant: send and receive messages and calls the tenant directs, generate documents, run title and identity checks, publish listings, meter usage and bill credits, page the tenant's owner about events in their workspace, secure accounts, prevent abuse, honor opt-outs, and comply with carrier rules and law. We use AI models to draft and classify messages inside a tenant's workspace; model providers process message text under agreements that prohibit them from using it to train their models.

We do not sell personal information. We do not use a tenant's contacts to market to those people on our own behalf, and we do not share one tenant's contacts with another tenant.

5. Text messages and calls

Messages and calls are sent by the tenant, from numbers registered to the tenant, with consent the tenant is responsible for obtaining. Reply STOP to any message to opt out of that tenant's messages; the Service records the opt-out and blocks further sends from that workspace. Reply HELP for help. Message frequency varies; message and data rates may apply. Mobile numbers and SMS consent are never sold or shared with third parties or affiliates for marketing.

6. Who we share with

Service providers that run the platform: cloud hosting, messaging carriers and messaging providers, e-signature, email delivery, public-record and valuation data providers, mapping and imagery, AI model providers, payment processing, error and usage monitoring. Each receives only what its function needs and is bound to use it only for us. We disclose information when the law requires it, to protect rights and safety, and in a merger or sale of the business (with notice).

7. Retention

Account and workspace data are kept while the workspace is active. A closed workspace is retained for thirty (30) days for recovery and then deleted, except records we must keep longer (billing, consent and opt-out logs, carrier compliance records, security logs). Backups roll off on a fixed schedule after deletion.

8. Security

Data is encrypted in transit and at rest; access to a workspace is limited to its members by role; platform administration requires multi-factor authentication; every write and sensitive read is logged; provider credentials are stored in a secrets manager, never in the application database. No system is perfectly secure; we will notify affected tenants of a breach as the law requires.

9. Your choices and rights

Tenant users can view and update their account in Settings, change alert preferences per channel, export their workspace's data, and close the workspace. Depending on where you live you may have rights to access, correct, delete, restrict or port personal information, and to not be discriminated against for exercising them; California residents have the rights described in the CCPA/CPRA. Contact us at the address below; if you are a seller, buyer or other contact of a tenant we will route your request to that tenant and help them respond.

10. Children

The Service is for businesses and is not directed to anyone under 18. We do not knowingly collect information from children.

11. Changes

We will post changes here and, for material changes, notify tenant administrators in the Service at least thirty (30) days before they take effect.

12. Contact

REImate · Mavericks Holdings LLC · support@reimate.com